Meet Our Staff

Information Technology Services (ITS)

Joseph Pupo
Associate Vice President/Chief Information Officer

User Services

This division of ITS is responsible for help desk, technical support, technology hardware and software, Audio Visual, and Classroom technology.  The help desk is the main hub for any service requests related to technology at Gwynedd Mercy University.

Patrick Trainer, Director of User Services
Jeremy Weir, Assistant Director of User Services
Alexandria Baker, Technology Support Specialist
Timothy Dippolito, Technology Support Specialist
James McCaulley, Technology Support Specialist
Jack Wrenn, Media Support Specialist

Daniel Cho, Help Desk Analyst
Armani Rivera, Help Desk Analyst


Enterprise Systems and Security

This division of ITS is responsible for network, server, telecom, data security and access to the Gwynedd University systems.

Jason Palmer, Director of Enterprise Systems and Security
Joseph Zegestowsky, Network Administrator
Michael SiravoSystems Administrator
Joe Sasdelli, Cyber Security Analyst


Administrative Systems

This division of ITS is responsible for the administrative systems (PowerCampus, PowerFAIDS, Great Plains, Digital Asset Management).

Emily Fargione, Director of Administrative Systems
Kimberly Liberty, Business Process Analyst/Report Writer
Jeff Chropka, Application Support Specialist
Matthew Felke, Web Developer
Anupama Yalamanchi, Programmer Analyst