Campbell Solution Center

Located in Campbell Hall, the Campbell Solution Center (CSC) is where students, faculty, and staff go to ask general questions about the University.

For example, need an identification card, or want to make changes to your meal plan? The Campbell Solution Center can help. Our friendly staff will assist you through each process, or help you find the answers and resources you need.

The CSC also helps with the administrative duties of the Student Billing, Financial Aid, and Registrar offices (see below for details).  

Student Support Specialist

Lauren Crouse
CSC@gmercyu.edu or 215-641-5595

Hours

Monday - Friday, 8:00 a.m. - 4:00 p.m.

Campbell Solution Center Resources

• How to Obtain Your Student ID Card (PDF)
  
  
• Parking Passes (PDF)
  
  
• Book Vouchers (PDF) — Use your excess Financial Aid funds to purchase your books at our new eCampus Bookstore
  
  
• Meal Plan Updates, Adding a Meal Plan (PDF)

 

Other Helpful Resources

• Online Textbook Ordering (PDF)
  
  
• Pay your parking fine — See the Public Safety website for additional parking information.
  
  
• Adding Flex Funds to Your Student ID Card (PDF)
  
  
• Fall 2025 Student Billing Essentials (PDF) — Payment and payment plan options, parent access, refunds, e-refund sign up, tuition refund policy, parking passes, student IDs, and book vouchers
  
  
• Student Billing Information
  
  
• Financial Aid Information — Loans, grants, scholarships, and FAFSA
  
  
• Registrar’s Office — Register for classes, request a transcript, FERPA/Student Records Release
  
  
• Questions about your diploma? Need a replacement diploma? Click here for information.