Workforce Development and Innovation

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Gwynedd Mercy University partners with employers, nonprofits, healthcare organizations, municipalities, and community agencies to deliver customized workforce training programs. 

The programs are designed to improve performance, productivity, communication, leadership, and technology skills.

50+ Training Topics

GMercyU makes it easy to develop your employees' skill sets.
  • On-site at your location, or on-campus at GMercyU options
  • Live virtual training or hybrid delivery models
  • Customized curriculum options for your organization


Leadership and Professional Skills
  • Leadership for New Managers
  • Team Building
  • Communication Excellence
  • Conflict Resolution
  • Time Resolution
  • Coaching and Mentoring
  • Supervisory Skills
  • Workplace Ethics
  • Emotional Intelligence
  • Managing Across Cultures
Technology and Digital Skills
  • Artificial Intelligence (AI)
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Word
  • Microsoft  PowerPoint
  • Microsoft Teams
  • Google Workspace
  • Data Analytics Fundamentals
  • Cybersecurity Awareness
  • Social Media for Business 

 

Business and Administrative Skills
  • Project Management
  • QuickBooks
  • Business Mathematics
  • Administrative Office Skills
  • Database Fundamentals
  • Business Writing
  • Learn and Continuous Improvement
Language and Workplace Communication
  • English as a Second Language (ESL)
  • Workplace English
  • Spanish for the Workplace
  • Spanish for Supervisors and Managers
  • American Sign Language (ASL)
New High-Demand Training Topics
  • Generative AI for the Workplace
  • Leadership for New Managers
  • Cybersecurity for Non-Technical Employees
  • Remote and Hybrid Workplace Success
  • Customer Experience Excellence
  • Professional Presentation Skills
Can't find what you're looking for?
Contact us to discuss upcoming opportunities.

Your Next Steps

Contact us today to discuss a training solution tailored to your organization's needs.

Dr. Shawn ZakarDr. Shawn Zakar
Executive Director, Workforce Development & Innovation
Call: 215-646-7300, ext. 51539
Email: zakar.s@gmercyu.edu 

Schedule a meeting here