At GMercyU, we strive to make paying for college as stress-free as possible. Below you will find the resources and information you need to get answers to some frequently asked questions about billing and the bursar. The Bursar's Office is available for any other questions you may have along the way.
GMercyU’s Bursar Office: 215-646-7300 ext. 278, 593 or 591
Monday-Thursday: 8:30 a.m.-4:30 p.m. and Friday: 8:30 a.m. – 3 p.m.
Dawn Taratuski, Bursar
Betsy Stanziano, Assistant Bursar
Patti Hause, Student Account Specialist
I have a question about my scholarship, grant, or loan. Can the Bursar’s office answer my financial aid question?
A: No, please contact the Financial Aid Department at 215-646-7300, ext. 216 or Financialaid@gmercyu.edu.
Why am I charged for health insurance?
A: All full-time undergraduate students are required to carry health insurance. You will see $1,476 on your billing statement under “charges.” If you complete an online health insurance waiver form verifying that you already have adequate health insurance, the fee will be credited to your account under “credits.” You MUST complete the waiver form by September 11 each academic year in order for the fee to be removed. Otherwise, you will be enrolled in the University’s plan and the charge will remain.
For more information, visit the Student Health Insurance page.
When do I waive the Health Insurance?
A: All new spring full time students can waive the Health Insurance starting July 15, 2015. The deadline to waive the insurance is September 11th for the fall 2015 semester.
How do I waive the Health Insurance?
A:. You need to visit the web site www.firststudent.com and complete the waiver online. You will need to know your date of birth and student id number. This number can be found on your billing invoice. Do not use the dash when entering your id number. You also will need to provide proof of insurance as part of the waiver process.
Is a tuition payment plan available?
A: Yes. You can sign up for the payment plan through your Self-Service Account. Our Payment Plan allows you to split the total costs for each semester into four equal parts.
This is the only payment plan option that is accepted by the University. Students can give an authorized user (parent or guardian, or someone else who will be responsible for paying your college expenses) permission to view your account and sign up for a payment plan. Please see the Bursars’ Payment and Refunds page for more information.
Do I have to pay the full tuition even when I have financial aid that will cover some or all of my costs?
A: The financial aid included on your first bill is anticipated and may change based on your enrollment status. Financial aid is not credited to your account until the funds actually are received by the University. For this reason, you should continue to make payments on your account according to your payment plan.
What happens if I have a balance due on my account?
A: When you pay less than the balance due, a BILLING STOP will be placed on your account. This means you may not be able to register for future classes or request a transcript. Billing stops will not be removed for any reason until your balance is paid in full. If you have any questions about when your financial aid will post to your account, please contact the Financial Aid Office at 215-646-7300 ext. 216
There is no Financial Aid showing on my bill. What do I do?
A: Please contact Financial Aid at 215-646-7300 ext. 216.
What types of credit cards does the University accept?
A: We accept Visa and Mastercard. You can pay on-line through Self-Service, using your log in and password over the phone, or in person. You may also pay with an online check through your Self-Service account.
Can I use my financial aid to buy books at the campus store?
A: If you have excess financial aid, you can use it to cover the cost of your books by obtaining a Campus Store voucher from the Campbell Solution beginning on August 1. You will need to know the exact cost of your books, as the Book Store will not issue any cash back on a voucher. Before requesting your voucher, please check with the bookstore to make sure it has the books you will need.
When will I receive a refund for my excess financial aid?
A: Excess financial aid refunds will be issued after the drop/add period. The date is established by the Bursar’s Office and refunds for fall 2015 will begin after October 2, 2015. Spring 2016 refunds will be processed beginning February 12, 2016. You may enroll for electronic refunds through your Self-Service account, which will enable you to receive your refund within 2-5 days into the bank account of your choice. Paper checks can take up to 10 business days.
All NEW fall 2015 full-time undergrad students are required to carry health insurance. If you are not otherwise insured, the University has arranged for basic coverage. To learn more about the cost of the University’s plan and the process for waiving the coverage, please visit the Student Health Insurance page.
If you already have insurance and do not complete a health insurance waiver form by September 11, you will be enrolled in and billed for the University’s plan.
Visit www.firststudent.com to waive the insurance any time after July 15, 2015 but no later than September 11.
The Perkins and Nursing Loan programs are some of the federally funded aid sources available to you. As the official lender for the Perkins and Nursing Loans, GMercyU wants to help you better manage your loan.
The Bursar’s office is available to answer any question you may have at 215-646-7300 ext. 593.
As a Perkins or Nursing Loan borrower, you have the right to the following information:
- The amount of your total debt (principal and estimated interest)
- Your interest rate and the total interest charges on your loan
- The name of the agency that holds your loan
- Where to send your payments
- Where to write or call if you have any questions
- The address and telephone number of your loan-servicing center
Gwynedd Mercy University and University Accounting Services (UAS) will provide this information when you graduate or discontinue your education at Gwynedd Mercy University.
Your loan-servicing center is currently University Accounting Services, Attn: UAS Accounting, PO Box 932, Brookfield, WI 53008-0932. The phone number is 800-999-6227.
How to Manage your Debt
You will need to provide the following to Gwynedd Mercy University and UAS:
- Expected permanent address
- Name and address of your expected employer
- Address of your next-of-kin
- Social security number
- Driver’s license number
If needed, you will have a grace period before your repayment period begins. Your grace period begins when you graduate, leave GMercyU or drop to less than half-time status.
As a recipient of a Nursing or Perkins loan, you will need to:
- Contact UAS with any change in your name, address, and/or telephone number
- Repay your loan according to the terms of the original promissory note. You have signed a legal document and will need to repay your loan even if you didn’t complete your education or aren’t able to get a job after your graduation or program.
- Make payments on time even if you fail to receive a billing statement (Failure to do so may put your account in default status.)
- Submit properly and fully complete any forms requesting deferment or cancellation. Forms must be filled out as soon as you become eligible for a benefit. Most forms require completion annually.
Deferments, Forbearance & Cancellations
If you find yourself in a situation where you won’t be able to make payments on your Nursing or Perkins loans, GMercyU and UAS may grant you a deferment or forbearance on your loan during this time.
What it is: An approval to temporarily postpone payments during which time principal and interest cease to accrue.
When to apply: If you are enrolled (half-time or more) in a higher educational program, are unemployed, experiencing economic hardship, or if have become totally and permanently disabled.
How to apply: Complete form and return to UAS.
What it is: Loan payments are posted or reduced for a limited and specific period although interest will still accrue. Forbearance may be granted in 12 month or shorter intervals for up to three years.
When to apply: If you were temporarily unable to meet your repayment schedule, but are not eligible for a deferment.
How to apply: Complete form and return to UAS.
Cancellations (Perkins Loans only)
What is it: The Perkins loan program provides you with an opportunity to cancel all or part of your loan for certain types of employment or service. Contact UAS to see if you are eligible for any cancellation.
When to apply: If you expect to be eligible for any cancellation, you should apply for deferment of your account during your year of qualifying service or employment. This process delays billing until the end of the year, when your payments will be cancelled. Depending upon the type of cancellation, it may take up to five years to complete.
How to apply: Complete form and return to UAS.
If you find yourself becoming permanently disabled, you will need to fill out the Disability Discharge Application completely and return it to UAS.
Please return all forms to:
University Accounting Services
Attn: UAS Accounting
PO Box 932
Brookfield, WI 53008-0932