Student Success Center

The Student Success Center at Gwynedd Mercy University provides personalized, holistic support that enhances academic skills and professional growth, empowering students to successfully navigate their college experience.
Located in the Keiss Library, the Student Success Center offers:

APA 7th Edition Resources (Student Version)

MLA Resources (8th Ed.)

MLA 9th Edition Packet MLA Sample Paper

MLA Format for Papers  MLA Works Cited Template


Writing Resources


Success Coaching

Semester Planner

Success Coaching is available to all university students who would like to enhance their general academic skills. Students can meet one-on-one with a Success Coach or attend workshops throughout the year to work on skills such as:

  • Time management
  • Studying Skills
  • Reading Strategies
  • Note Taking Skills

Tutoring – Course Content

Make an Appointment

To request a tutoring session, please click the "Make an Appointment" button above and complete the form. Tutoring sessions ​are ​generally scheduled for half-hour or one-hour sessions for a one-time appointment or weekly throughout the semester. ​Sessions can be held in-person or remotely.

We will:

  • Encourage independent and intentional learning
  • Expect student to come with specific questions that demonstrates prior effort
  • Review practice problems and the concepts behind homework problems

But we cannot:

  • Teach course material in lieu of going to class
  • Discuss homework that has not already been submitted
  • Help students who come unprepared

Students may schedule regular tutoring appointments (e.g. weekly, biweekly, etc.) for a specific subject with a particular tutor. However, if three appointments are missed without first cancelling, we will not be able to make appointments for the remainder of that particular semester for that student.

To ​make, cancel​, or reschedule an appointment, contact the Student Success Center at 267-448-1370 or ​email

English Learner (EL) Support


Writing Tutors – Peer and Professional

Writing tutoring is available to help students write for any course – and at any stage of the writing process, including pre-writing. Writing tutorials are available in-person and via email with the writing specialist.

Writing Tutors Can Help Students:

  • Overcome frustration by asking questions to assist with writing a thesis statement and topic sentences, and more
  • Strengthen the clarity and focus by making suggestions to revise ideas and sentences and apply grammar and style guidelines
  • Recognize and revise patterns of writing error and overcome personal writing challenges

Writing Tutors Cannot:

  • Proofread any part of a paper or guarantee a certain grade
  • Give meaningful feedback on a paper on the same day the paper is due
  • Write or tell students what to write for any part of a paper


Math Tutors – Peer and Professional

Ask the Math Specialist

In addition to professional tutoring, the Math Specialist offers workshops on a variety of Math topics and also oversees Math Modules, a series of math lessons and problems designed to help students understand the topics they need for the next mathematics course required by their major.

How to Approach Word Problems, With Examples  Nursing Math Problem Examples

Online Tutor Services

In addition to GMercyU student and professional tutors, the University also offers all students 24/7 online content and writing tutorial services through Brainfuse. The link to Brainfuse is available through all courses in Canvas.

Academic Information Sessions and Workshops

Academic Information Sessions and Workshops on APA format, study skills, test-taking, and note-taking are offered to assist students with these foundational skills. Additional workshops also are offered throughout the year based on student and faculty needs.

Our workshops are generally hour-long sessions. Documentation on workshop subject matter is provided to all attendees.

To register for an advertised information session or workshop, email at, visit our office, or call 267-448-1370. Due to limited space, please reserve a seat at least one day in advance.

The Student Success Center offers these workshops and other academic services to all students, faculty and staff free of charge. To request a workshop for a class or peer study group, please call the Student Success Center.

Some Writing Information Session topics include:

  • Organizing a paper in APA Format’s 7th Edition
  • Using MS Word to Format APA 7th Edition
  • Writing an APA Annotated bibliography
  • MLA Format Review
  • Punctuation Review 

Student Success Center Staff

Office of Academic Advising

Advising Staff for Term Programs

Caitlin Giacomarra, Academic Advisor for First and Second Year Nursing and Health Studies 
M.Ed., Higher Education Temple University
B.A., Strategic Communications Temple University
215-646-7300 ext. 21486

Advising Staff for Non-Term Programs

Erica Dercole, Coordinator of Non-Term Advising and Academic Advisor
M.Ed., Student Affairs Leadership in Higher Education, Widener University
B.A., English, Penn State University
215-646-7300 ext. 21006

Carol Ribner, Academic Advisor
Professional Diploma in School District Administration, CW Post College, Long Island University
M.S., Education, Bank Street College of Education
B.A., Human Communications and Elementary Education, Hunter College, City University of New York
215-646-7300 ext. 21022

Office of Career Development

Nick Schaefer, Director of Career Development
MA, Counseling, Manhattan College
BA, Communications, Rider University
Certificate, Positive Psychology, University of Pennsylvania (Coursera)
215-646-7300, ext. 21420

Office of First-Year Experience

Kim Cooney, Ed.D, Director, Assistant Dean of Student Success and First-Year Initiatives
Ed.D., Higher Education, Immaculata University
MS, Administration of Human Services, Chestnut Hill College
BA, Psychology, Temple University
215-646-7300, ext. 21020

Office of Tutoring Services and Placement Assessments

Stephanie Alderfer, Director, Tutoring Services & Placement Assessments
MS, Education, Gwynedd Mercy University
BS, Business Administration and Elementary Education Certification, Gwynedd Mercy University

Joseph Azzarano, Math Specialist
MS, Education, Gwynedd Mercy University
BS, Mathematics, Gwynedd Mercy University
215-646-7300 ext. 21828

Office of Accessibility Services

Please contact with any accessibility questions.

Kelly Kiefer, Director of Student Accessibility Services
MS, Clinical Mental Health Counseling, West Chester University
215-646-7300, ext. 21014

Erik Azzarano, Assistant Director of Accessibility Services
BS, Psychology/Game Design and Development, Rochester Institute of Technology
MBA, Master of Business Administration, Gwynedd Mercy University
215-646-7300, ext. 21463