Bursar / Billing

At GMercyU, we strive to make paying for college as stress-free as possible. Below you will find the resources and information you need to get answers to some frequently asked questions about billing and the bursar. The Bursar's Office is available for any other questions you may have along the way.

GMercyU’s Bursar Office
Hours: 8:00 a.m.- 4:00 p.m.
215-646-7300 ext. 21278, 21593 or 21591
Please email us at studentbilling@gmercyu.edu.


  • Christi McCabe, Bursar
  • Kathie Laverick, Assistant Bursar Non-Term
  • Meghan Davis, Assistant Bursar
  • Susan LoStracco, Student Account Specialist Non-Term

If you're a student in GMercyU's Non-Term Programs, see below for more information.

Helpful Resources

Important Information

Click here to waive Fall 2022 Student Health Insurance
Student Health Insurance
Nursing & Perkins Loans
1098-T Information
Term Spring 2023 Essential Information (Payment options and plans, parent access, book vouchers, refunds, e-refund sign up, flex dollars, student health insurance, parking passes, student IDs, and meal plans)
Payment Plans

Policies & Instructions

Tuition and Fee Payment Policy
Payments and Tuition Refunds
Tuition Refund Policy
Electronic Refund Instructions

Tuition & Fees

Campus Undergraduate Tuition + Fees
Graduate Tuition + Fees
Online & Accelerated Undergraduate Tuition + Fees

Bursar's FAQs

No, please contact the Financial Aid Department at 215-646-7300 , ext.  21216 or Financialaid@gmercyu.edu.

All full-time students must have health insurance coverage.  As a full-time student, you are automatically charged for the University's health insurance plan every Fall semester.  The Fall 2022 charge is $2,250.

You must complete an online health insurance waiver by 9/11/2022 to remove this charge from your account if you have your own personal insurance coverage (i.e. parents plan).  Please know, if you do not complete this waiver by the deadline, you will be responsible for the charge even if you have your own personal coverage.

To waive or enroll (if you wish to sign up for the University Health Insurance), please visit the Student Health Insurance page.

If you do not need the University’s Health Insurance, please waive the charge by 9/11/2022.

You need to visit www.firststudent.com and complete the waiver online. You will need your 7-digit Colleague student ID number, birth date and current health insurance information.  

To find your 7-digit Colleague ID, you can click the Self Service icon button_selfserviceicon.png  on the main portal page.

On the top right corner, click on your user name (most common-lastname.firstinitial).  Select “User Profile” from the drop-down menu. Under the spot for your picture and your name, you will see your Colleague ID number listed below.

Yes. You can sign up for the payment plan through your Self-Service Account. Our Payment Plan allows you to split the total costs for Fall and Spring into 5, 4 or 3 equal parts and for Summer into 4, 3 or 2 equals parts. The amount of installment payments you have on your plan is determined by the date that you enroll in the plan. 

This is the only payment plan option that is accepted by the University. Students can give an authorized user (parent or guardian, or someone else who will be responsible for paying your college expenses) permission to view your account and sign up for a payment plan.

Please see the Bursars’ Payment and Refunds page for more information. 

The financial aid included on your invoice is anticipated and may change based on your enrollment status. Financial aid is not credited to your account until the funds actually are received by the University, once they are disbursed to your account. For this reason, you should continue to make payments on your account according to your payment plan.

When you pay less than the balance due, a billing restriction will be placed on your account. This means you may not be able to register for future classes or request an official transcript. Billing restrictions will not be removed for any reason until your balance is paid in full. If you have any questions about when your financial aid will post to your account, please contact the Financial Aid Office at 215-646-7300 ext. 21216 or email at financialaid@gmercyu.edu.

Review your Financial Aid screens in Self-Service to see if you have an outstanding requirements. If you have completed all your tasks please contact Financial Aid at 215-646-7300 ext. 21216 or email at financialaid@gmercyu.edu.

We accept Visa, Mastercard, Discover and American Express on-line through Self-Service, using your log in and password. There is a 2.85% processing fee for using a credit card. You may also pay with an online check through your Self-Service account for no additional charge. The University will not take any credit card payments over the phone or in person.

If you have excess financial aid, you can use it to cover the cost of your books by obtaining an Online Book Voucher and purchasing your books through the Campus Store.

For the Fall semester, book vouchers can be completed from 8/01 through 9/10. For the Spring semester, they can be completed from 12/01 through 1/20 and in the Summer semester they can be completed from 4/01 until your aid has disbursed, which will be different for each student. These are approximate dates and could change slightly from year to year. You will need to know the exact cost of your books, as the Campus Store or the Bursar's Department will not issue any cash back or refund on your book voucher.

Before requesting your voucher, please check with the Campus Store to make sure it has the books you will need. Please allow 24-48 hours for the funds to be placed onto your card once you have completed the Book Voucher. Please know if you would prefer to complete the Book Voucher in person, you can do so at the Campbell Solution Center in Campbell Hall.  

If you have any questions about Book Voucher, please email them at CampbellSolutionCenter@gmercyu.edu.

Unfortunately, the answer is No. Private loans can take 2-4 weeks from the time the borrower applies until the University receives the funds. The University policy is that we will not remove any billing holds/restrictions until the funds have been received by the University. Please plan ahead and review our billing due dates.

Excess financial aid refunds will be issued after the drop/add period. The date is established by the Bursar’s and Financial Aid Offices.  Refunds will be processed within 14 days of your aid disbursing to your account. You may enroll for direct deposit, also known as eRefund, through your Self-Service account. This will enable you to receive your refund within two-five business days into the bank account of your choice. There is no charge to sign up for an electronic refund. Please know if you choose not to sign up for eRefund and receive a paper check in the mail, it can take up to 10 business days once processed. Please make sure we have your most up to date address in the system if you wish to receive a paper check.

To update your address, please visit the Registrar’s page under "forms".

Please sign up for an electronic refund here. 

Nursing and Perkins Loan Information

The Nursing Loan programs are some of the federally funded aid sources available to you. As the official lender for the Nursing Loans, GMercyU wants to help you better manage your loan.  GMercyU no longer offers Perkins loans because the government has closed the program.

The Bursar’s office is available to answer any question you may have at 215-646-7300 ext. 21593.

Your Rights
As a Perkins or Nursing Loan borrower, you have the right to the following information:

  • The amount of your total debt (principal and estimated interest)
  • Your interest rate and the total interest charges on your loan
  • The name of the agency that holds your loan
  • Where to send your payments 
  • Where to write or call if you have any questions
  • The address and telephone number of your loan-servicing center

Gwynedd Mercy University and University Accounting Services (UAS) will provide this information when you graduate or discontinue your education at Gwynedd Mercy University.

Your loan-servicing center is currently University Accounting Services, Attn: UAS Accounting, PO Box 932, Brookfield, WI 53008-0932. The phone number is 800-999-6227.

How to Manage your Debt
You will need to provide the following to Gwynedd Mercy University and UAS:

  • Expected permanent address 
  • Name and address of your expected employer 
  • Address of your next-of-kin
  • Social security number
  • References
  • Driver’s license number

If needed, you will have a grace period before your repayment period begins. Your grace period begins when you graduate, leave GMercyU or drop to less than half-time status.

Your Responsibilities
As a recipient of a Nursing or Perkins loan, you will need to:

  • Contact UAS with any change in your name, address, and/or telephone number
  • Repay your loan according to the terms of the original promissory note.  You have signed a legal document and will need to repay your loan even if you didn’t complete your education or aren’t able to get a job after your graduation or program.
  • Make payments on time even if you fail to receive a billing statement (Failure to do so may put your account in default status.)
  • Submit properly and fully complete any forms requesting deferment or cancellation. Forms must be filled out as soon as you become eligible for a benefit. Most forms require completion annually.

Deferments, Forbearance & Cancellations
If you find yourself in a situation where you won’t be able to make payments on your Nursing or Perkins loans, GMercyU and UAS may grant you a deferment or forbearance on your loan during this time. 

What it is: An approval to temporarily postpone payments during which time principal and interest cease to accrue.
When to apply: If you are enrolled (half-time or more) in a higher educational program, are unemployed, experiencing economic hardship, or if have become totally and permanently disabled.
How to apply: Complete form and return to UAS.

What it is: Loan payments are posted or reduced for a limited and specific period although interest will still accrue. Forbearance may be granted in 12 month or shorter intervals for up to three years.
When to apply: If you were temporarily unable to meet your repayment schedule, but are not eligible for a deferment.
How to apply: Complete form and return to UAS.

Cancellations (Perkins Loans only)
What is it: The Perkins loan program provides you with an opportunity to cancel all or part of your loan for certain types of employment or service. Contact UAS to see if you are eligible for any cancellation.
When to apply: If you expect to be eligible for any cancellation, you should apply for deferment of your account during your year of qualifying service or employment. This process delays billing until the end of the year, when your payments will be cancelled. Depending upon the type of cancellation, it may take up to five years to complete.
How to apply: Complete form and return to UAS.

If you find yourself becoming permanently disabled, you will need to fill out the Disability Discharge Application completely and return it to UAS. 

Please return all forms to:
University Accounting Services
Attn: UAS Accounting
PO Box 932
Brookfield, WI 53008-0932

Non-Term Bursar Information

Non-Term Bursar Office
Hours: Monday - Friday, 8:00 a.m. - 4:00 p.m.
Phone: 215-646-7300 x21029 or x21015
Fax: 267-448-1307
Email: NonTermBursar@gmercyu.edu.
Submitting paperwork can be emailed to Bursarpaperwork@gmercyu.edu.

Kathie Laverick, Assistant Bursar 
Susan LoStracco, Accounting Specialist 

Important Information: Non-Term Tuition and Fee Refund Policy

Important Forms:
These forms can be filled out and submitted electronically. The form will be directed to the Bursar's email. Please be sure to put your correct email address in the form and verify your signature as instructed.

Excess Funds Request
Deferment Form
Policies and Procedures
Student Financial Agreement

If you are using Federal Aid, you will receive instructions on accepting/declining the Title IV agreement in Self-Service.