At GMercyU’s Counseling Services Center, we understand that the transition to college can sometimes be tough. That’s why we’re here to provide a confidential and supportive place to address personal concerns, emotional stress, or other mental health and wellness issues with a qualified counselor. You can schedule a meeting with a Counseling Services staff member, or we can provide information or referrals to community support.
We also offer a variety of psycho-educational programs for students, faculty and staff on campus, and offer consultations to faculty, staff and administration regarding students’ concerns.
Discover more information and resources below:
Referring a student to counseling
Community Treatment Centers
Alcohol and Other Drugs Services
Student Accessibility Services
Peer Mentoring Association
Q: Who can use the services offered by Counseling Services?
A: Any full-time student enrolled at GMercyU is eligible to receive counseling services.
Q: How much does it cost to see a counselor?
A: Services are provided at no additional charge to currently enrolled students.
Q: Where is the Counseling Services Center located?
A: Counseling Services is located in The Griffin Complex on our Main Campus in Gwynedd Valley. Go to the 2nd floor along the window hallway of Rotelle Lounge.
Q: What hours are counselors available?
A: Counseling staff are available Monday through Friday from 9 a.m. to 6 p.m. The Counseling Center is open August through May, except when the University is closed for holidays or weather-related events.
Q: What kind of problems can students discuss with a counselor?
A: Our counselors are happy to discuss any personal issues, such as academic adjustment issues, anger, depression, eating-related problems, sexual identity issues and time management.
Q: How do I make an appointment?
A: To make an appointment, contact any Counseling Services staff member via phone at 215-641-5571, send an email to email@example.com, or just stop in at the Counseling Services Center. An appointment will be scheduled as soon as possible.. You can also email Pamela Moore, M.S., LPC, at firstname.lastname@example.org.
Q: How often can I see a counselor?
A: The frequency of appointments and the length of time in counseling will vary depending on what you need. While there are no established limits to the number of times students can seek counseling, those who require more comprehensive support will be referred to off-campus resources as appropriate.
Q: Are counseling records confidential? Are they part of my academic record?
A: The records kept by Counseling Services are confidential and kept separately from academic records. Our staff follows HIPPA guidelines for record keeping, and no information from our records will be released without the student’s full consent by signing a Release of Information form. This includes the release of information to family members and outside service providers.
The only time Counseling Services staff will not keep a student’s information confidential is when that student is a risk to himself or herself or others. In these rare circumstances, counseling information may be shared without the student’s knowledge, but only to the extent necessary to protect the student or others who are threatened.
Counseling is most effective when it’s a voluntary process, students benefit more from counseling if they have sought support on their own. For these reasons, if you think someone would benefit from counseling, we suggest you first speak to the person directly, using these steps as a guide:
- Tell the student that you are concerned, and explain why you feel that way
- Explain the resources available at the Counseling Services Center, referring to our web pages when necessary
- Recommend and encourage the student to contact us for an appointment
- Offer to help the student make contact with us by walking with him or her to the Counseling Services Center, or be present while he or she calls us
If the student does not want to get in touch with us directly, you can refer the student to us directly after telling the student that you’re contacting us. The student should then expect a call from us to schedule an appointment.
Director of Counseling Services
Pamela Moore, M.S., LPC
ext. 21571 or 215-641-5571
Dan Jordan MC, LPC, NCC, CCDPD
Counselor/ Student Accessibility Services Coordinator
215-646-7300, ext. 427
Kristen Hawk, MA
Alcohol and Other Drugs/ RAISE Counselor
215-646-7300, ext. 395
Counseling records are confidential and kept separate from academic records. Only in the rare instance where an individual may present a threat to himself or herself or others may counseling information be shared without the individual’s permission, and then only to the extent necessary to protect the individual or other people being threatened.
During office hours, from 9 a.m. to 6 p.m., psychological emergencies, where there is a risk of harm to self or others, are seen immediately. Please contact the Counseling Services Center staff at ext. 21571 or ext. 21427 and/or Public Safety at ext. 2111.
After office hours, between 6 p.m. and 9 a.m., psychological emergencies, where there is a risk of harm to self or others, should be immediately referred to Public Safety at ext. 2111. Public Safety will contact the Counseling Services staff and/or Resident Life staff as appropriate. If the student or others are in immediate danger, please contact 9-1-1.
Contact your insurance provider for a list of community counselors by using the toll-free number on the back of your insurance card.
Psychology Today allows you to search for counselors within your area.
Psychology Info provides general information on psychological disorders and supplies a national directory of counselors.
Help Guide provides information and tips on managing life’s many challenges.
Anxiety and Depression Association of America promotes prevention, treatment and cure of anxiety disorders.
E. Butler Oike
Ambler, PA 19022
215-643-7800 or 1-800-237-4447
Women’s Center of Montgomery County
101 Washington Lane
Extension Manor WCI
Jenkintown, PA 19046
The American Domestic Violence Crisis Line: 800-USWOMEN (879-6636)
Philadelphia’s Domestic Violence Hotline: 866-723-3014
National Coalition Against Domestic Violence
Love is Not Abuse offers dating and relationship tips.
Domestic Violence Resources offers a comprehensive list of resources.
475 Spring Lane
Philadelphia, PA 19128
800- RENFREW (736-3739)
National Eating Disorder Information center
Parent Further, an online resource to help families strengthen relationships.
Council for Relationships, a nonprofit that provides relationship counseling and clinical training.
Victim Services Center of Montgomery County
18 W. Airy St.
Norristown, PA 19401
24-hour crisis hotline: 610-277-5200
Other serious crime: 610- ASSIST-1 (610-277-4781)
Sexual Assault Victim Services Center 24-hour hotline: 888-521-0983
The Women’s Center of Montgomery County 24-hour hotline: 800-773-2424
Montgomery County Rape Crisis hotline: 610-277-5200
Rape Abuse and Incest National Network, the nation’s largest anti-sexual assault organization.
National Center for Victims of Crime helps victims of crimes rebuild their lives.
Montgomery County Emergency Services
50 Beech Dr. Norristown, PA 19403
610-279-6100 or 800-452-4189
Suicide crisis hotline: 800-273-TALK (8255)
National Suicide Prevention Lifeline offers resources and information.
American Foundation for Suicide Prevention
The Jed Foundation promotes emotional health to prevent suicide.