Accepted MSOT Student Checklist

Congratulations on being accepted into Gwynedd Mercy University's Master's in Occupational Therapy program! We are so excited to welcome you to the GMercyU community.  
To ensure that you’re ready to begin your coursework in May, it is important for you to complete the following tasks as soon as possible: 

Next Steps 

1. Log Onto the Self-Service Portal 

Not long after your acceptance, you should have received an automated email with information on how to access the GMercyU Self-Service Portal. Be sure to check your spam/junk folder if you don’t see the email in your inbox within a couple of days after your acceptance. Please ensure that you are able to access Self-Service using the username and password provided. If you have any problems logging into your or Self-Service account, please contact the IT Help Desk at 215-646-7300 x21444. 

2. Submit Your Deposit 

In order to hold your place in the program, you will need to submit a $500 non-refundable deposit by the due date given to you by the MSOT department. The deposit is paid online through Self-Service. Detailed instructions on how to submit your deposit are below. Once you deposit, you will receive an automated email containing your GMercyU email address, along with log in instructions. 

3. Complete and Submit the FAFSA (optional) 

As a graduate student, you may be eligible for Direct Student loans offered from the federal government. If you want to be considered for this specific type of funding, you need to submit the FAFSA (Free Application for Federal Student Aid) to GMercyU. If you have any questions on the financial aid process, please contact the Office of Student Financial Aid at

4. Get Your Funding/Payment in Place 

With your acceptance, you received a Financial Options Guide. This guide discusses the process and requirements for covering your tuition costs. All funding must be in place by April 24, 2022 or you will not be able to start the program. Loans can take 2-4 weeks to be processed, so please do not wait until April 24th to apply for loans. Questions about this can be referred to the Campbell Solution Center (CSC) at

5. Submit Emergency Contact Information 

The Administrative Assistant for the Occupational Science and Occupational Therapy Programs provided instructions with your acceptance email on how you can submit Emergency Contact Information in the GMercyU Self-Service Portal. Detailed instructions on how to add your Emergency Contacts are included below.

6. Obtain Your Student ID Card 

Please email a “headshot” from your GMercyU email address to The image should be a clear picture of your face and neck.  Please choose the highest resolution possible when emailing it and make sure it is in a png or jpeg file.  You can pick your ID up when you come to campus for MSOT Orientation on Thursday, May 19, 2022 and Friday, May 20, 2022.

7. Register for a Parking Pass 

Per University policy, all vehicles on campus must be registered with Public Safety and be issued an official parking permit.  Students who begin their program of study in the Summer will receive a complimentary parking pass that will expire in August.  Students can then register for their parking pass for the next academic year (Fall through Summer) online.  

Please add "NEED NEW PERMIT, COMMUTER STUDENT" into the Note section of the registration form on the last screen. Complimentary passes can be picked up at Orientation on Thursday, May 19, 2022.  Anyone who cannot register online should call Campbell Solution Center (CSC) to make alternate arrangements to register your vehicle.

If you have any questions, please contact Campbell Solutoin Center (CSC) directly at 215-641-5595.

8. Enroll In or Waive University Health Insurance 

All full-time students are required to carry health insurance. New MSOT graduate students will see a charge of $1166 on your self-service account under "charges".  If you complete an online health insurance waiver form verifying that you already have adequate health insurance, a waiver will be added to your invoice that cancels out the original “charge”.  

You MUST complete the waiver form by June 11th for the fee to be waived.  Otherwise, you will be enrolled in the University’s plan and the charge will remain.  Please go to to waive the insurance online.  In order to complete the Health Care Waiver, you will need date of birth, 7-digit student ID number and your current Health care card information to waive the University Health Insurance.  Your GMercyU student ID number can be found on the top right corner of your billing invoice.  Do not use the dash when entering your ID number.

Contact Us 

If you have specific questions, concerns, or need help completing one or more of the tasks listed above, please do not hesitate to reach out to us at the contact information listed below.  Due to staggered schedules for employees on campus, we recommend contacting us via email.  We are responding to voicemails and will do our best to get back to you within one business day.


Point of Contact 

Email Address 

Phone Number 

General questions about the MSOT program 

Kathy Hosack, Administrative Assistant 

215-646-7300 ext. 21699 

Financial Aid and Loans 

Office of Student Financial Aid 

215-646-7300 ext. 21216 

Class Registration 

Joanna Raudenbush, Registrar 

215-646-7300 ext. 21540 

Billing, payments, and University Insurance 

Campbell Solution Center 


Parking Pass 

Campbell Solution Center 



How to Pay Your Deposit on Self-Service

1. Once you log in to Self-Service using the credentials provided to you via email, click on the Student Finance tab. That is where you will be able to pay your deposit online. 

2. The next screen will show an Account Summary. You’ll noticed that the balances are all set at $0.00—that’s perfectly normal! You won’t see actual balances there until the first billing statement is sent out. All you need to do is click the “Make a Deposit” link on the right side of the screen. 

3. After you click the link, you will be redirected to our secure payment site—Touchnet—which will look like this:   

4. At the bottom of the screen, select the term you want to pay from the drop-down menu. You will be selecting the Summer term.  Then hit the “Select” button. 

5. Next, select the “Occupational Therapy Deposit” from the next drop down menu and hit “Select”.


6. Once you select a deposit type, click the green “Continue” button to move forward. 

7. On the next screen, you’ll be instructed to select a payment method. The deposits can be paid either by Electronic Check from your bank account or Credit Card. 

8. If paying by electronic check, you need to select the Account Type (Checking or Savings) and have both the Routing Number and Bank Account Number on hand—both of these can be found on the bottom of a check. Complete the form by adding your billing information, then click “Continue” to move to the confirmation page. 

9. If paying by credit card, put in the card number, then click the green “Continue” button. On the next page, you’ll be asked to provide additional information about the card as well as a billing address. When you finish adding this information, click “Continue” to move to the confirmation page. 

10. The last thing you need to do is review your payment information and click the “Submit” button at the bottom of the screen. Please note that a confirmation email will automatically be sent to the personal email account that we have on file for you—so make sure to check your junk or spam folders for it. 

Adding Emergency Contacts in Self-Service 

1. Once you log in to Self-Service using the credentials provided to you via email, click on the icon in the upper right-hand corner of the screen next to your username. 

2. A drop-down menu will appear. Click on “Emergency Information.” 

3. On the next page, click the “Add New Contact” button on the left side of the screen. 

4. A pop up will appear where you can enter Emergency Contact Information. Add as much information as you like, ensuring that all required fields (*) are filled in. You’ll also have the option to designate this individual as an Emergency Contact, a Missing Person Contact, or both. Once finished, the blue “Add Contact” button in the bottom right-hand corner of the pop up.  

5. When you return to the main page, you’ll have the option to add additional Emergency Contacts. The University recommends having at least two on file if at all possible. Once you finish adding Emergency Contacts, make sure to confirm the information submitted by clicking the “Confirm” button on the right-hand side of your screen.