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IT Announcements

IT Systems Announcement – Windows 7 Upgrade

IT department announces Windows 7 upgrade project.  All computers currently running Windows XP will be upgraded to Windows 7 in the coming weeks. The IT department will contact Windows XP users individually to make arrangements starting Monday, December 9, 2013.

If you have any questions please contact the IT Service desk at 215.646.7300 ext. 21444 or email it@gmc.edu

IT Systems Maintenance Announcement - Telephone Service

A phone system issue affecting incoming calls from outside Gwynedd Mercy University main campus was detected by our technicians. We are in contact with the phone system vendor to address this issue. Expect outside phone calls to be dropped as we continue maintenance on this system. Please check back regularly for systems updates.

Please call 215.646.7300 ext. 21444 or email it@gmc.edu if you have further questions.
 

IT Systems Maintenance Announcement

IT Services Department will be performing routine maintenance on GMercyU systems on Friday, November 22, 2013.   Access to services may be sporadic during this 5 hour window.  

Date:               Friday,  November 22, 2013
Start time:       4:00PM ET
End time:        9:00PM ET
Services Affected:   web services, applications, databases, remote access.

What to expect:  access to services may become unavailable for brief periods during the maintenance window.

IT Systems Maintenance Announcement – Citrix Application

IT Services Department will be performing Systems maintenance on Citrix application on Friday, November 8, 2013. Accessing Power Campus, Great Plains and Report Manager via Citrix will be unavailable during this maintenance window.  

Date:       Friday, November 8, 2013
Start time: 4:30 PM ET
End time:   6:30 PM ET
Services Affected: Power Campus, Great Plains and Report Manager.
What to expect: Accessing Power Campus, Great Plains and Report Manager via Citrix will be unavailable during this maintenance window.

IT Systems Maintenance Announcement – Network Outage

IT Services Department wil perform Network Systems maintenance at East Norriton campus on Friday, November 8, 2013.   Access to network resources and telephone services at East Norriton, Bensalem and Philadelphia campuses will be unavailable during the maintenance window.  
Date:        Friday, November 8, 2013
Start time:  3:00PM ET
End time:    3:30PM ET
Services Affected: Network resources at East Norriton campus. Telephone services at all satellite campuses.

Second Notice - Philadelphia Campus Wireless Network Update

IT Services Department will be performing a system update at Philadelphia Campus Wireless Network on Wednesday, November 6, 2013.  The wireless network will be converting from PLB Griffin-Link to Griffin-Link. After the update is completed users may need to reconnect their devices to Griffin-Link wireless network. Please click here to visit our FAQ pages for instructions.
 
Date:   Wednesday, November 6, 2013
Services Affected:   Wireless Network

IT Systems Maintenance Announcement – Philadelphia Campus Wireless Network Update

IT Services Department will be performing a system update at Philadelphia Campus Wireless Network on Wednesday, November 6, 2013.  The wireless network will be converting from PLB Griffin-Link to Griffin-Link. After the update is completed users may need to reconnect their devices to Griffin-Link wireless network. Please click here to visit our FAQ pages for instructions.
 
Date:   Wednesday, November 6, 2013
Services Affected:   Wireless Network

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