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IT Announcements, News + Alerts

IT Security Update

On April 7th, 2014 a security issue, commonly referred to as “Heartbleed”, was discovered in a software library used by many major Internet companies. Heartbleed affects the encryption technology designed to protect online accounts for email, instant messaging and e-commerce.

IT Systems Maintenance Announcement

IT Systems Maintenance Announcement

IT Services Department will be performing routine maintenance onGMercyU systems on Friday, April 11, 2014.  Access to services will be sporadic during this 5 hour window.  

Date:               Friday,  April 11, 2014

Start time:       4:00PM ET

End time:        9:00PM ET

IT Alert – Self Service Unavailable

A network system issue affecting access to SelfService was detected by our technicians. They are currently addressing this issue. Expect access to SelfService to be unavailable as we continue maintenance on this system. Please check back regularly for system updates.

If you have any questions please contact the IT service Desk at 215.646.7300 ext. 21444 or email

New Content Editor for Drupal

Attention Drupal content editors: There is a new interface for the web site editor (WYSIWYG). It provides the same functionality as the previous one and it has an easier to read interface. There may be some formating changes as you create new pages. We are now creating a new manual to facilitate the transition. Please keep in the lookout for more updates.

 Please contact the IT Service Desk if you have further questions. 

IT Department Systems Announcement - Blackboard Management Systems

IT Services Department technicians learned of a technical issue affecting access to Blackboard Learning Management System. When users try to access Blackboard they can  not get pass the login screen. Our technicians have contacted Blackboard Support and have placed this issue on highest priority.